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Customer Support
Sales Support:
Liên hệ qua Skype với Ms. Kiều
Ms. Kiều 0946 295 487
Liên hệ qua Skype với Mr. Hiep
Mr. Hiệp 093 740 7777

Technical Support :
Liên hệ qua Skype với Mr. Liêm
Hotline: (08) 38 380 380

PRIVACY CUSTOMER INFORMATION POLICY

Confidential customer information

1. The purpose and scope of information gathering
VTECH IDC commitment will not sell, share or exchange personal information of clients to other third parties. When contacting us at website www.vtech.vn, customer information collected such as name, email address, phone number, just in order to serve the following purposes:
- Provision of information relating products: price, technical features, inventory status, or other information that customers need to know.
- Processing orders and provide services and information through our website if customers request
- In addition, we will use the information you provide to support the management of client accounts; validation and implementation of the transactions related to the requirements of the customer.
Therefore, you need to ensure that information is accessible in secret and not disclose to a third party without permission. We are not responsible for the information you from hackers.

2. The scope of information use
VTECH IDC may share your name, phone number and address for your delivery service, delivery to be delivered to you.
When you contact us via the website, we may use personal information to send you information about promotions / new product or collecting information of the customer experience when using our products I. You can receive or not to receive these emails from VTECH IDC.

3. Time to store information
VTECH IDC will store the personal information provided by customers in the internal systems of us in the process of providing services to clients or until complete collection purposes or when the customer has asked cancellations of information provided.
 
4. Address of the unit to collect and manage personal information
Viet Techonology Investment Development Limited Company
No. 74, Road No. 7, KP 5, An Phu Ward, District 2, HCMC
Telephone: 08 38 380 380             Email: info@vtech.vn
 
5. Update and edit personal information
You can contact the customer service department under our hotline 08 38 380 380 or send an email at info@vtech.vn  for assistance if needed.
 
6. Commitment to personal information security customers.
We also understand that you will be very interested in the information that you provided to us may be secured or not secured. So we created this privacy policy to demonstrate its commitment to the safety of absolute confidentiality with customers. In some special cases, we may be required to disclose personal information, such as when there is a basis for the disclosure of information is necessary to prevent threats to life and health, or for law enforcement purposes from the competent authority
 
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